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Shipping Policy

ASA wants to make Wellness as accessible and your ordering process as easy as possible. Please see below for information regarding Shipping and Returns.

How to Order

  1. Add Product to Cart
    You can choose your desired product by using the search option and then select the size and quantity before selecting Add to Cart.

  2. Use a Discount Code
    You can select the shopping bag in the upper righthand corner to see your Order Summary, Shipping Details and Estimated Total. In this step, you can enter the discount code (if any).

  3. Order Summary
    Press checkout to finalize your order details and to check the number of products and estimated total.

  4. Sign In or Register (If you are a already signed in, skip to next t step)
    Sign in or Register so that you can fill in the shipping address and invoice. This step can be accessed by

    • Sign in via website

    • New registration

  5. Complete your payment

    • 5.1. Check buyer’s information, delivery address and fill in the delivery address for the tax invoice (if any)

    • 5.2. Choose a payment method via 

      • Credit and debit card

      • Payment through the bank’s website via the QR code (Internet Banking) or you can scan the QR code through the bank’s app.

      • Pay via WeChat

      • Pay via Alipay

      *Please make payment within 24 hours or the system will automatically cancel the order.

    • 5.3. Check the details of your Order Summary once again before making payment

    • 5.4. If your payment is successful, please wait until the system displays a ‘Thank you’ page and the Order Number

    • 5.5. You will receive an Order Confirmation in your email. If you have any questions, please contact Customer Service at +6681-888-8888 during business days Weekday from 10 am to 10 pm, excluding Public Holidays or If you want to contact outside of business hours, you can email asa.wellness.bkk@gmail.com or Line Official Account @asawellness

    • 5.6. You can check your order status under Personal Information > My Order

Shipping & Restrictions

Standard deliveries within the Bangkok Metropolitan area will be processed and shipped within 3 working days. For other provinces outside of Bangkok, your orders will be processed and shipped within 5-7 working days and depending on the confirmation payment process of each order. However, please note orders that are made after 12 am (midnight) will be recorded as the next day’s order.

Shipments will occur between Weekday*, free of charge within Thailand for every order worth THB 1,000 or above.

*Except for public and bank holidays
*Orders made during the holidays will be shipped by the next working day
*ASA Wellness reserves the right to ship orders with authorized payments only

International Shipping is currently not available.

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